Resources

Support

How to get help with the Light AI API, and what to include so we can answer fast.

E-mail support@light-ai.app, or open a request in the app (avatar menu → Contact support; replies arrive by email and under My support tickets). Include:

The request_id from the error body (or the Request-Id response header).
The endpoint, the time (UTC) and whether you used a live or test key.
For webhooks: the delivery id (Light-AI-Delivery, whd_…) or event id (webhook-id).

Important

Never send API keys, webhook secrets or inbound secrets to anyone, including Light AI support. If one leaked, roll or revoke it in Settings → Developers.

Access#

API access is included on Pro and Enterprise. Upgrade in Light AI → Billing.
Partners and agencies: ask for a developer account invite.

Status#

GET https://api.light-ai.app/v1/status answers without authentication and works with HEAD for uptime monitors.